Customer Support

You need support with one of our products, then please pick the option that suits you best

Support Contact

Email: ts-support@techsat.com
Tel +49 (8121) 703-0
Fax +49 (8121) 703-177

Support Ticket System
You are a registered customer with a valid maintenance contract or warranty claim? Please use the Support Ticket System to submit change requests, report issues, and track the processing status.
To obtain login data, please fill in the Support Ticket System Registration form.

Support Inquiry
You need assistance for a particular TechSAT hardware or software product not covered by warranty or a maintenance contract? Please fill in our Support Inquiry form.

Training
You need additional training for your TechSAT product(s)? To arrange a training class, please contact ts-sales@techsat.com or call +49 (0)8121-703-0. For general information, see Training.

TeamViewer
For supplying remote support to our customers, we use TeamViewer 9.0. To establish communication, our support team will instruct you to start the TeamViewer application required for the support session. Please follow their instructions. These options are available:

Register for Ticket SystemSend Support Inquiry