Support Ticket System
To streamline support requests and better serve you, we utilize a Support Ticket System. Every request is assigned a unique ticket number that you can use to track the progress and responses online afterwards.
To use the Support Ticket System, you need to be a registered customer with a valid maintenance contract or warranty claim.
To obtain a login account, please fill in the Support Ticket System Registration form.
For additional information, see our Service and Warranty Terms and Conditions .