Privacy Policy of TechSAT GmbH

Dear visitor to our website,

We take the protection of your personal data, which is stored during your visit to our website, very seriously. We protect your data within the framework of legal regulations codified by the General Data Protection Regulation (GDPR).

In the following we inform you about the details of how we collect and use your data.

Responsible for This Website

Tech S.A.T GmbH
Gruber Strasse 46b
85586 Poing
Germany

Storage of Personal Data

These data protection regulations regulate our handling of your personal data. They describe which personal data we collect when you use our website and how we use it. We retain personal information in an identifiable format for as long as required by law or regulation, or as needed for our business purposes. We store personal data for longer periods of time than is legally required if it is in our legitimate business interest and is not prohibited by law.

Data Security

Our website is protected by appropriate technical and organizational measures against loss, destruction, access, modification, or dissemination of your data by unauthorized persons.

Your data will only be transmitted by us in encrypted form. The encryption of the data transmission through our website is indicated by the abbreviation https in the URL bar.

Collection and Use of Your Data

You can contact us using various contact forms (described below). The data you provide will only be used to process your request. Your data will only be passed on to third parties if this is necessary to process your request. The legal basis is Article 6(1)(f) GDPR.

Information Request for Products and Solutions

You can request information about products and solutions on our website. The legal basis is Article 6(1)(b) GDPR. For a new registration we need the following information from you:

  • Mandatory information: Name, company, email address
  • Voluntary information: your message
General Contact Request

You can contact us via our website. The legal basis is Article 6(1)(b) GDPR. For establishing contact, we need the following data from you:

  • Mandatory information: Name, email address
  • Voluntary information: Subject, your message
Support Ticket System

You can register for our support ticket system via our website. The legal basis is Article 6(1)(c) GDPR. For establishing contact, we need the following data from you:

  • Mandatory information: TechSAT project number, your order number, first name, last name, email address, phone or mobile number
  • Voluntary information: Additional notes or registration
Use of YouTube

YouTube is used for the integration of videos. YouTube is operated by YouTube LLC, headquartered at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. We link to our YouTube channel. By viewing the video on the YouTube channel, YouTube may store cookies on the user’s computer. Please refer to YouTube’s general privacy policy for more information.

Further information on data processing and data protection by YouTube (Google) can be found here.

Use of Matomo (formerly Piwik)

Data is collected and stored on this website using the Matomo web analysis software (www.matomo.org), a service of InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand, on the basis of our legitimate interest in statistical analysis of user behavior for optimization and marketing purposes pursuant to Article 6 (1)(f) GDPR. Pseudonymized user profiles can be created and evaluated from this data for the same purpose. Cookies may be used for this purpose. The data collected with Matomo technology (including your pseudonymized IP address) is processed on our servers.

The information generated by the cookie in the pseudonymous user profile is not used to personally identify the visitor to this website and is not combined with personal data about the bearer of the pseudonym.

Newsletter (not yet active)

After sending the registration form you will receive a confirmation email from us. The registration becomes effective only after you have clicked on the link in the confirmation email. You can unsubscribe from the newsletter at any time. Simply use the newsletter settings in the customer login, the unsubscribe link at the end of each email, or send an email to ts-info@techsat.com. Your email address will then be deleted from the distribution system. The legal basis is Article 6(1)(a) GDPR. You can revoke your consent at any time.

Cookies

This website uses cookies. These are small text files that your browser stores on your computer. It is also possible to view the individual pages of this website without cookies (for example by deactivating them with a suitable add-on of your browser).

For better user guidance and individual performance, we use permanent cookies. We also use so-called session cookies, which are automatically deleted when you close your browser. The legal basis for the use of cookies is your consent (which you give the first time you visit our website and can be revoked at any time). You can set your browser so that it informs you about the placement of cookies. So the use of cookies becomes apparent to you.

Facebook, Twitter, LinkedIn, YouTube

On our website you will find links to the social media services Facebook, Twitter, LinkedIn, and YouTube.

If you follow these links, you will find TechSAT’s corporate presence at the respective social media service. Please note that the activation of a link means that certain data can be transferred to the provider of the social media service. These are for example:

  • Address of the website on which the activated link is located
  • Date and time of accessing the website or activating the link
  • Information about the browser and operating system used
  • IP address

If you are already logged in to the corresponding social media service when the link is activated, the provider of the social media service may also be able to determine your user name and possibly even your real name from the transmitted data. These data may also be processed by the provider of the social media service in countries outside the European Union. We have no influence on the extent, type, and purpose of data processing by the provider of the social media service.

Please note that with the above data the provider of the social media service is able to create pseudonymized or even individualized user profiles.

The social media servers are located in the USA and other countries outside the European Union. Please note that companies in these countries are subject to a data protection law that generally does not protect personal data to the same extent as is the case in the Member States of the European Union. Further information on the use of your data by the social media services included on our website can be found in the privacy policy of the respective social media service.

Encryption

To protect your data from unauthorized access during transmission, we use an encryption method on our website (256-bit TLS 1.2 encryption). You can recognize this by the closed lock symbol in the status bar of your browser and by the URL bar which starts with https://.

Your User Rights

Right to Information

According to the German Federal Data Protection Act (“Bundesdatenschutzgesetz” – BDSG) you have a right to information about your personal data stored in our customer databases.

For this information or any request for correction, blocking, or deletion of your data stored by TechSAT, please contact us directly:

TechSAT GmbH, Gruber Strasse 46b, 85586 Poing, Germany

Right of Appeal

According to Article 77 GDPR you have the right of appeal to a supervisory authority if you believe that the processing of your data violates data protection regulations. The right of appeal may be exercised before a supervisory authority in the Member State of your place of residence, your place of work, or the place of the alleged infringement.

Contact

Our data protection officer is at your disposal for any information or suggestions concerning data protection: dpo@techsat.com

First published May 24, 2018